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                                                                   The Balance Sheet
                                        Long Collection Cycles by Intent
                                The toy industry is a good example of long collection peri-
                                ods.Toy stores sell most of their merchandise during the  35
                                one or two months before the holidays.Yet toy manufacturers space
                                their manufacturing activities over the entire year and then sell to
                                their customers under special arrangements that allow the stores to
                                pay for those purchases after they sell them, which mostly means after
                                the holidays, perhaps many months after the goods were purchased
                                and delivered to the stores.This practice is called dating, not in the
                                boy-meets-girl sense but in the sense of extending the due date for
                                payment.The sellers that engage in this practice must make sure they
                                have enough cash or borrowing capacity to operate while they wait
                                for payment.

                               made on credit. It’s expected that customers will pay for those
                               sales within a relatively short time (typically 30 to 60 days), so
                               they are classified as “current,” even though some customer
                               accounts may actually be past due.
                                   In some industries, business custom permits a much longer
                               collection period, sometimes as long as six to nine months or
                               even more. This practice enables makers of seasonal products
                               to spread out their manufacturing over most of the year and
                               induce their customers to take delivery of goods (but not pay
                               for them) well before they’ll be able to sell them, thus getting
                               those inventories out of the makers’ warehouses and into their
                               customers’ warehouses.
                                   Also, during a recession it is not uncommon to find a com-
                               pany’s customers experiencing cash flow problems that make it
                               difficult for them to pay promptly. This might result in collection
                               expectations that go beyond one year, although that will not
                               usually be apparent from a glance at the balance sheet.
                                   As a manager, you should remember that customers usually
                               pay later than the terms your company may have granted them
                               originally. The national average is estimated at about 45 days in
                               normal economic times, longer than the customary 30-day
                               terms printed on most invoices from their suppliers. So you
                               can’t always count on customers to pay their balances on time.
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