Page 193 - Handbooks of Applied Linguistics Communication Competence Language and Communication Problems Practical Solutions
P. 193
Humour across cultures: joking in the multicultural workplace 171
Murphy, M.
1986 The functions of humor in the workplace. PhD thesis, The Fielding Institute.
Newton, Jonathan
2004 Face-threatening talk on the factory floor: Using authentic workplace inter-
actions in language teaching. Prospect 19(1): 47–64.
Newton, Jonathan
this volume. Adapting authentic workplace talk for workplace intercultural communi-
cation training, Chapter 24.
O’Quin, K. and J. Arnoff
1981 Humor as a technique of social influence. Social Psychology Quarterly 44:
349–357.
Roberts, Celia, Evelyn Davies and T.C. Jupp
1992 Mapping interaction: Practice and theory. In: Celia Roberts, Evelyn
Davies and T.C. Jupp (eds.), Language and Discrimination: A Study
of Communication in Multi-Ethnic Workplaces, 28–111. London: Long-
man.
Sabath, Robert E.
1990 The serious use of humor. Journal of Management Consulting 6(3): 40–43.
Stubbe, Maria
1999 Just joking and playing silly buggers: Humour and teambuilding on a fac-
tory production line. Paper presented at NZ Linguistic Society Conference,
Massey, 24–26 November 1999.
Stubbe, Maria
2000 ‘Just do it …!’ Discourse strategies for ‘getting the message across’ in a
factory production team. In: J. Henderson (ed.), Proceedings of the 1999
Conference of the Australian Linguistic Society. http://www.arts.uwa.edu.
au/LingWWW/als99/proceedings.
Stubbe, Maria
2001 From Office to Production Line: Collecting Data for the Wellington
Language in the Workplace Project. Language in the Workplace Occa-
sional Paper 2. Wellington, New Zealand: Victoria University of Welling-
ton.
Stubbe, Maria
2002 Managing the contradictions: gender, ethnicity and power in the discourse
of a factory team. Symposium on Power and Politics: Talking Gender and
Race. International Conference on Language and Psychology. ICLASP 8.
Hong Kong, 14–19 July 2002.
Stubbe, Maria
forthcoming Miscommunication and problematic talk in multicultural workplaces: A
New Zealand case study. Unpublished PhD thesis, School of Linguistics
and Applied Language Studies, Victoria University of Wellington.
Stubbe, Maria and Pascal Brown
2002 Talk that Works: Communication in Successful Factory Teams: A Training
Resource Kit. Wellington: School of Linguistics and Applied Language
Studies, Victoria University of Wellington.
Sultanoff, Steven
1993 Taking humor seriously in the workplace. www.humormatters.com/articles/
workplac.htm.