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200    Cha pte r  T h i r tee n


                       Our first step was to look at 24 hours of production. The data culled from this are
                    shown in Table 13-1.
                       The average for this day was 163 units/hr (3516/21.5), which was well below the
                    design rate of 186 units/hr, although our data were slightly above the recent average of
                    155 units/hr. In addition to the low rate, there was large hour-to-hour variation. Hourly
                    production rates varied from a high of 204 to a low of 156 (ignoring the first hour of
                    each shift, which is naturally erratic due to the shift change). This range of 48 units is
                    plus or minus 15 percent of the average. No one could give any rational explanation for
                    the rate variation beyond the obvious explanation that the operators were hitting the

                      Shift   Hour          Production      Cumulative per Shift  Cum Total
                               7am          156              156                 156
                               8am          180              336                 336
                               9am *        132              468                 468
                         Shift No 1  10am **  180            648                 648

                                             84
                                                             732
                              11am
                                                                                 732
                              12n           192              924                 924
                               1pm *        132             1056                1056
                               2pm          204             1260                1260
                               3pm          156              156                1416
                               4pm          168              324                1584
                               5pm *        132              456                1716
                         Shift No 2  6pm **  156             612                1872

                                                             684
                                                                                1944
                               7pm
                                             72
                               8pm          156              840                2100
                               9pm *        120              960                2220
                              10pm          156             1116                2376
                              11pm          144              144                2520
                              12m           156              300                2676
                               1am *        132              432                2808
                         Shift No 3  2am **  180             612                2988
                                                             696
                                                                                3072
                               3am
                                             84
                               4am          156              852                3228
                               5am *        132              984                3360
                               6am          156             1140                3516
                               Total        3516            3516                3516
                    ∗ 30-min. lunch
                    ∗∗ 10-min. break
                    TABLE 13-1  Gamma Line Production, Base Case
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