Page 27 - How to Motivate Every Employee

Ignore the link between
motivation and performance
Affirm the link between

motivation and

performance

As a leader, you need to know that there is a direct link between
employee motivation and employee performance. In fact, it can be a
positively outrageous connection depending on the culture of your
organization and the enthusiasm and excitement your company’s
culture instills in its people.
Perhaps you’ve seen companies like Disney, Saturn, SAS Institute,
Southwest Airlines, Starbucks, USAA, Rosenbluth International, and
The Ritz Carlton (just to name a few) that always seem to go the extra
mile for their customers’ satisfaction and happiness and whose employ-
ees are upbeat and glad to be working there. And without even think-
ing about it, you somehow know there is a direct connection between
how those employees perform on the job and just how motivated they
are about their work. It’s practically palpable—you can feel it! That’s
because these employees are motivated to do these things, and it shows
up in the quality of their work. In other words, if you don’t think moti-
vation and performance are connected, think again. Here are three
important factors to consider when it comes to linking the motivation
of your people to higher levels of performance and productivity:
Know the impact you’re having on people: All managers occasional-
ly feel as though they are having little or no impact on the motiva-

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