Page 222 - The Power to Change Anything
P. 222

Design Rewards and Demand Accountability 211


               direction, but with punishment you don’t know what you’re
               going to get. You might gain compliance, but only over the
               short term. Then again the person in question may actually
               push back or purposely rebel. And there’s a good chance that
               this person is not going to appreciate you for what you’ve done,
               thereby putting your relationship at risk.
                   Actually, punishment can create all sorts of serious and
               harmful emotional effects, particularly if it is only loosely ad-
               ministered. For instance, Martin Seligman, in his book Learned
               Helplessness, reports that if you place a dog on a metal grid and
               then shock the animal—randomly electrifying one part of the
               grid, then another, then another—eventually the poor animal
               cowers in one spot, and doesn’t even bother to move when the
               shock is randomly administered. When exposed to random
               pain, the unfortunate subject becomes helpless, broken, and
               neurotic. So take heed. When it comes to punishment, you
               must be very careful.



               Before Punishing, Place a Shot across the Bow

               One way to make use of punishment without actually having
               to administer it is to “place a shot across the bow” ofthose you’re
               trying to influence. That is, provide a clear warning to let
               them know exactly what negative things will happen to them
               should they continue down their current path, but don’t
               actually administer discipline yet. Then if they stay clear of
               the wrong behavior, they enjoy the benefit of the threat with-
               out having to actually suffer its consequences. This method
               may sound manipulative, but before you pass too harsh a judg-
               ment, consider a novel and effective police tactic that is cur-
               rently being used with drug dealers and other perpetual
               criminals in North Carolina and other communities. Here’s
               how the method used by authorities makes use of warnings as
               opposed to merely tracking down offenders and throwing them
               in jail.
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