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Author Biographies

Simha R. Magal, Ph.D., is professor of management (MIS) and director,
ERP initiative, in the Seidman College of Business at Grand Valley State
University. He received his doctorate from the University of Georgia. His pri-
mary research interests include e-business and enterprise systems. Dr. Magal’s
articles have appeared in such publications as MIS Quarterly, Journal of MIS,
and Information and Management, among others, and he has served on the
editorial boards of several journals. He also served as co-chair of the inaugural
conference of the Midwest Association for Information Systems (MWAIS) in
2006 and as president of MWAIS during 2008–2009.
Dr. Magal has taught courses related to business processes and enterprise
systems that utilize SAP for more than a decade. He is an SAP-certifi ed associ-
ate consultant and a TERP10 academy instructor.

Jeffrey Word, Ph.D., is vice president of product strategy at SAP AG. He is
responsible for defi ning SAP’s future product strategy and for fostering prod-
uct innovation within SAP. Dr. Word has worked for several Global 1000 com-
panies in the high-tech industry for nearly 20 years, specializing in business
consulting and IT strategy. At SAP, he has driven the evolution of the com-
pany’s enterprise technology strategy, with a special focus on corporate process
improvement initiatives and services-based IT architecture design.
Dr. Word earned his Ph.D. in information systems at Manchester
Business School in England. His research focused on event-driven process
design and next-generation enterprise architecture. He previously earned an
MBA in international management from the Thunderbird School of Global
Management and a BA in European studies and Spanish from the University
of Oklahoma.
Other books by these authors:

Magal, S. and Word, J. (2009). Essentials of Business Processes and Information
Systems. John Wiley & Sons. Hoboken, NJ.

Word, J (ed.) (2009). Business Network Transformation: Strategies to Reconfi gure
Your Business Relationships for Competitive Advantage. Jossey-Bass (Wiley),
San Francisco, CA.
Woods, D., and Word, J. (2004). SAP NetWeaver for Dummies. Wiley Publishing
Inc., Indianapolis, IA.

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