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9.5  Online Advertising Methods: From E-Mail to SEO and Video Ads                               273

              Classified ads can be found on special sites (e.g., see clas-  need of target customers are being developed, for example,
           sified ads at craigslist.org and superpages.com), as well as  by Conversant (conversantmedia.com).
           on online newspapers, e-markets, and portals. In many cases,   Live banners are ads where the content can be created or
           posting regular-size classified ads is free, but placing them in  modified at the time the ads pop-up instead of being
           a larger size, in color, or with some other noticeable features   preprogrammed like banner ads. They usually are rich media.
           is done for a fee. For examples, see traderonline.com and  For details and examples, see en.wikipedia.org/wiki/Live_
           advertising.microsoft.com.                         banner.

             Display Ads                                        Benefits and Limitations of Banner Ads
           These are illustrated advertisements that use graphics, logos,
           colors, or special designs. These ads are usually not classi-  The major benefit of banner ads is that, by clicking on a ban-
           fied, but they can be combined. Display ads are popular  ner, users are transferred to an advertiser’s site, frequently
           offline in billboards,  yellow pages,  and movies.  They are  directly to the shopping page of that site. Another advantage
           becoming  very  popular  on  the  Internet  as  well. All  major  of using banners is the ability to customize them for indi-
           search-based advertising companies (e.g., Google, Yahoo!,  vidual surfers or a market segment of surfers. In many cases,
           Microsoft) are leveraging their online positions in search  customers are forced to see banner ads while waiting for a
           advertising into the display ad business.          page to load, or before they can get the page they requested
                                                              (a strategy called forced advertising). Finally, banners may
             Interactive Ads                                  include attention-grabbing rich multimedia.
           These ads use online or offline interactive media to interact   The major disadvantage of banners is their cost. If a com-
           with consumers and to promote products, brands, and services.  pany demands a successful marketing campaign, it will need to
           This is most commonly performed through the Internet,  pay high fees for placing banners on websites with high traffic.
           often using video as a delivery medium.              However, it seems that viewers have become somewhat
              There are several variations in each of these categories.  immune to banners and simply ignore them. The click- through
           The major methods are presented next.              rate has been declining over time. Because of these drawbacks,
                                                              it is important to decide where on the screen to place banners
                                                              (e.g., right side is better than left side, top is better than bot-
             Banners                                          tom). Companies such as QQ.com and Taobao.com in China
                                                              have built behavior labs to track eye movements of consumers
           A banner is a display that is used for advertising on a Web  to understand how screen location and Web page design may
           page (words, logos, etc. embedded in the page). A banner ad  affect viewer attention. Ad blocking tools are also available to
           is frequently linked to an advertiser’s Web page. When users  install on a browser to remove all banner ads when a Web page
           “click” on the banner, they are transferred to the advertiser’s  is accessed. This also reduces the number of click-throughs.
           site. A banner must be designed to catch a consumer’s atten-
           tion.  Banners  often  include  images,  and  sometimes  video   Banner Swapping and Banner Exchanges
           clips and sound. Banner advertising, including pop-up ban-
           ners, is a popular advertising method on the Web.  Banner swapping means that company A agrees to display
              There are several sizes and types of banners. The sizes,  a banner of company B in exchange for company B’s dis-
           which are standardized by the Interactive Advertising Bureau  playing  company  A’s  banner.  This  is  probably  the  least
           (IAB) (iab.com), are measured in pixels. Random banners  expensive form of banner advertising, but it is difficult to
           appear randomly, not as a result of some action by the user.  arrange. A company must locate a site that will generate a
           Companies that want to introduce their new products (e.g., a  sufficient amount of relevant traffic. Then, the company must
           new movie or CD) or promote their brand use random ban-  contact the owner/Webmaster of the site and inquire if the
           ners. Static banners stay on a Web page regularly. Finally,  company would be interested in a reciprocal banner swap.
           pop-up banners appear in a separate window when its affili-  Because individual swaps are difficult to arrange, many com-
           ated Web page is activated.                        panies use banner exchanges.
              If an advertiser knows something about a visitor, such as   Banner exchanges are marketplaces that allow multiple
           his/her user profile, or area of interest, the advertiser will try  websites to barter space for banners. Such an intermediary
           to match a specific banner with that visitor. Obviously, this  finds partners for such trades.  A multi-company banner
           kind of targeted, personalized banner is usually most effec-  match may provide a better match, and it will be easier to
           tive. Such personalized banners that are tailored to meet the  arrange than a two-company swap. For example, company A
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