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2    It’s Not a Glass Ceiling, It’s a Sticky Floor



           hushed movie moments. Everyone looked up and stared at me. At
           first, I wondered what was wrong with my appearance—did I have
           toilet paper dragging from my shoe or, worse yet, hanging from
           beneath my skirt? A glance down confirmed nothing was wrong; a
           glance up confirmed that I was the only woman in a sea of Teamster
           men.
           The production manager waved me off with, “Good luck. See you at
           six!” By 9 a.m., the shop steward had come by with the first griev-
           ance against me. One of my quality control guys said he missed his
           coffee break because of a defect in one of the parts he caught run-
           ning off the line. He had not missed a coffee break in 10 years and
           made it clear he wouldn’t miss another one again. Later, after going
           through the third grievance procedure that morning, someone lit a
           fire in a garbage can in my department. By the end of the day, I had
           accumulated a record 25 grievances. Not much else could go wrong,
           right?
              That afternoon, I walked into my first management meeting. Sev-
           enteen men in suits looked up. Seventeen mouths dropped open, and
           seventeen pens fell from their hands. I placed my meticulously pre-
           pared reports on the table in front of me, only to hear this: “Becky,
           you take notes.”



           That Which Doesn’t Kill You…

           This experience was one of the greatest leadership development pro-
           grams I could ever put myself in. At the tender age of 24, I had to
           learn how to build a diverse spectrum of relationships, to effectively
           manage the blue-collar men who were so different from me, and
           to play the middleman in negotiations between the union and man-
           agement staff. You can bet my social and emotional intelligence
           were stretched daily—and I loved it. However, after three years and
           my fifth promotion, I realized that I had reached a peak at GM.
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