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Assessing Your Organization’s Health  173


        TARGET 6. LEADERSHIP DEVELOPMENT AND
        TALENT MANAGEMENT PRACTICES
        An organization’s human resources and talent management practices entail a
        wide range of processes, including leadership development, talent acquisition,
        retention of key staff and maintenance of staffing levels, learning and develop-
        ment, competency assessment, and employee relations. A task force can make
        an excellent appraisal of the effectiveness of an organization’s strengths and
        weaknesses in these, and other, important business-related people issues. In
        addition, your personal observations and interviews of staff, individuals outside
        of your function, and customers and clients will provide valuable information.

        Leadership Development
        IBM, General Mills, McDonald’s, and GE are four examples of companies
        viewed as models for developing leaders. In these and other companies that
        are respected for their leadership development practices, leaders regularly
        model the behavior that they expect from others. They are personally involved
        in the development of other leaders. There is regular attention at all levels of
        leadership to the development of a pipeline of emerging leaders. Leadership
        development programs and processes support the business strategy. Business
        strategy and leadership development are highly aligned. These companies have
        the development of leaders as part of their genetic material, and it is very much
        part of the way they think, act, and invest. Leaders teach, coach, and mentor
        other leaders and those who show promise as leaders.
           To what extent do these practices take place in your organization and the
        function or functions you lead?

        Competency of Your Managers and Workforce
        The competency of managers, leaders, and the workforce is one of the
        strongest single determinants of your ultimate success as a leader. The extent
        to which you and your direct reports successfully lead and create the condi-
        tions for high engagement and motivation of your human resources will influ-
        ence how well you achieve your goals. Your most important job is to lead and
        manage to ensure that your organization’s goals and objectives are achieved.
        This begins with assessing your immediate staff and the overall competency
        of your workforce. Whenever possible, use the insights and experience of a
        task force to provide input, compare approaches to building competence with
        functions and competitors, and recommend new programs and services. Are
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