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The Knowledge Management Cycle 51

Build Hold Pool Apply

Obtain Remember Coordinate Perform tasks
Analyze Cumulate in Assemble Survey, describe
repositories
Reconstruct Reconstruct Select
Embed in
Synthesize Synthesize Observe, analyze
repositories
Codify Access Synthesize
Archive
Model Retrieve Evaluate
Organize Decide
Implement
Figure 2.10
Summary of the Key Wiig KM Cycle activities

and individual characteristics. Wiig also emphasizes the role of knowledge and skill,
the business use of that knowledge, constraints that may prevent that knowledge from
being fully used, opportunities, and alternatives to managing that knowledge and the
expected added value to the organization.

An Integrated KM Cycle

A synthesis of the preceding steps from the four approaches to a KM cycle is shown
in table 2.2 .
While the authors use different labels to describe each of the KM cycle stages, they
often refer to the same general type of knowledge processing. Table 2.3 represents an
amalgamation of the major KM cycle steps that each of the four approaches had in
common. The combined steps have been placed in a logical chronological order. The
additional steps contributed by each of the four approaches were then added to this
table, providing a comprehensive overview of knowledge processing throughout the
organizational lifecycle of knowledge.
Some of these processing steps are alternatives — for example, new knowledge must
be created and/or existing knowledge captured and knowledge is either reused or
divested. Regrouping by alternative processing choices thus yields ten major knowl-
edge processing steps:

1. Knowledge capture/creation/contribution
2. Knowledge fi ltering/selection