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New Media
The Information Commissioner, who oversees the DPA, has given guidance in relation to the
collection and processing of data on web sites. 4
In addition to compliance with the general principles of data protection, the DPA places an
obligation on web-site operators, including the publishers of online newspapers and
magazines, to take ‘appropriate technical and organizational measures’ to prevent the
unauthorized or unlawful processing of personal data stored in their software systems,
whether by employees or ‘hackers’.
‘Personal data’ refers to data kept on or in connection with a web site, including the
collection of visitors’ email addresses and forums for the exchange of information by
visitors, as well as workplace computer systems and manual records. Data about companies
are not subject to the DPA unless named individuals are referred to as points of contact. The
appropriate level of security depends on the type of information stored – for example,
financial information will require greater security than information relating to visitors’
favourite football players.
The DPA also applies if personal information is held for the purposes of marketing, either
manually or on a computer system. The use of cookies, software that records a visitor’s
preferences and page choices, does not fall within the remit of the DPA as such. However,
as cookies usually collect personal data about each visitor to the web site, the principles of
the DPA will most likely apply. The Information Commissioner is of the view that, in some
circumstances, cookies are subject to the provisions of the DPA. In order to avoid any
possible breach information obtained by cookies should be regarded as subject to the
provisions.
Under the provisions of the DPA personal data must not be transferred out of the European
Economic Area (which is the European Union Member States, Norway, Iceland and
Liechtenstein) unless the country or territory to which it is transferred ensures an adequate
level of protection for rights of the ‘data subject’ – in other words the person to whom the
personal data relates, or the data subject, has consented. This can be problematic because of
the global nature of the Internet. Many countries outside the European Economic Area,
including the United States, do not have equivalent data protection. However, the United
States Government has encouraged companies processing data in the United States to
comply with the voluntary data protection provisions of the International Safe Harbor
Privacy Principles.
Although it is not a requirement of data protection law to include a privacy statement on a
web site that collects personal data, it is regarded by the Information Commissioner as best
practice. The privacy statement should be positioned where visitors to the web site are most
likely to read it.
4
The Information Commissioner’s web site is at www.dataprotection.gov.uk.
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