Page 54 - Lean six sigma demystified

Voice of Customer

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Line Graph

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Pareto Chart t
2 Counter measures nal y si s
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Root Cause Analysis
Root Cause
Countermeasures
c h a p t er NUMBER OF NUMBER OF INSTALLATIONS INSTALLATIONS BEFORE USL Problem Solving
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AFTER
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Lean Demystified

Ask what the greatest point of need for improvement is and start from there.
—Taiichi Ohno

Perhaps the easiest way to get started in Lean Six Sigma is with the methods
and tools of Lean. You don’t have to know any math or statistics. You won’t
need any exotic computer software. If you‘ve ever cooked a meal at home or
eaten at Subway, you already understand the essence of Lean. You can figure
out how to “lean” a process or work area with a pad of Post-it notes, a flipchart,
and some focused attention. First, let’s take a look at one familiar example of
the power of Lean.

CHAPTER OBJECTIVES

In this chapter, you will
• Discover the power Laws of Speed
• Learn about the toyota production system
• Learn the lean process

• Discover the seven speed bumps of Lean
• Learn how to map a value stream
• Learn how to use spaghetti diagramming

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