Page 211 - Make Work Great
P. 211

10 points
                                      and contribution, eye contact (if in person), and requests
                                    Balanced group interaction includes equal participation
                                         for other members to share knowledge.
             Solution Generation Maximum Score  15 points A correctly defined membership list includes no more      than 5–8 experts.  10 points A well-defined group problem-solving process focuses     the group first on data accumulation, then on outcome     or solution definition. (See sidebar on p. 189.)


                  A correctly defined membership list includes   Information is given in brief, graphic  presentations (maximum information   Maximum overtness: hidden agendas  are minimized in favor of aboveboard  discussion of both factual and hierarchical    cations,  There is full communication of ratifi









             Information Transfer    everyone who “needs to know.”  transfer in minimum time).  information.  recognized chair or leader.












                                      191
   206   207   208   209   210   211   212   213   214   215   216