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Overtness About Task

because they’re out there doesn’t mean you’ll be able to engage them
in the pursuit of your goals.
As Figure 2.2 shows, your answers to all three questions would
ideally be affi rmative: you know exactly what you need, all resources
are available, and you have control over them. Reality is rarely so
kind. Most likely, you know most of what you need, the majority of
what you need is available, and some of what’s available is under your
control.
That’s why this type of overtness is important. If what you need is
not well defi ned, then you need to return to your summary outputs
and seek answers there. If what you need is not available, awareness
of that problem will cause you to pursue alternatives or adjust your

FIGURE 2.2 Ideal versus actual resource conditions

Ideal: “I know I need the analysis software.”
Actual: “I don’t know whether the version I have will work.”

Definition

Ideal

Availability Control

Ideal: “There is a software upgrade Ideal: “We do have some funds set
available from the manufacturer.” aside for upgrades.”
Actual: “I don’t know whether it is Actual: “Requests must be approved
cost-prohibitive.” by another department.”

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