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Chapter 7 Telecommunications, the Internet, and Wireless Technology 319


                 marketplace. Apple already offers approximately    among the smartphone manufacturers that Google
               700,000 applications for their devices, and Apple    works with. And Google’s previous attempts to sell
               takes a 30 percent cut of all app sales. Applications   hardware have been unsuccessful: their Nexus One
               greatly enrich the experience of using a mobile      smartphone, released in 2010, was widely consid-
               device, and without them, the predictions for the    ered to be a failure despite impressive technical
               future of mobile Internet would not be nearly as     capabilities.
               bright. Whoever creates the most appealing set of       Google has been particularly aggressive with
               devices and applications will derive a significant   moves such as the acquisition of Motorola’s phone
               competitive advantage over rival companies. Right    business because it is concerned about Apple’s
               now, that company is Apple.                          preference for “closed,” proprietary standards on its
                  But the development of smartphones and mobile     phones. Apple retains the final say over whether
               Internet is still in its infancy. Google has acted   or not its users can access various services on the
               swiftly to enter the battle for mobile supremacy     Web, and that includes services provided by Google.
               while they can still “win.” More and more people are   Google doesn’t want Apple to be able to block it
               likely to switch to mobile computing as their primary   from providing its services on iPhones, or any other
               method of using the Internet, so it’s no surprise that   smartphone. Apple is reliant on sales of its devices to
               Google is aggressively following the eyeballs. Google   remain profitable. It has had no problems with this
               is as strong as the size of its advertising network.   so far, but Google only needs to spread its advertis-
               With the impending shift towards mobile computing    ing networks onto these devices to make a profit. In
               looming, it’s not certain that they’ll be able to main-  fact, some analysts speculate that Google envisions
               tain their dominant position in search. That’s why   a future where mobile phones cost a fraction of what
               the dominant online search company began develop-    they do today, or are even free, requiring only the
               ing its Android operating system, which is used on   advertising revenue generated by the devices to turn
               almost 60 percent of smartphones worldwide. Google   a profit. Apple would struggle to remain competi-
               offers Android for free to manufacturers of handsets   tive in this environment. Apple has kept the garden
               that run the operating system. Via Android, Google   closed for a simple reason: you need an Apple device
               hopes to control its own destiny in an increasingly   to play there.
               mobile world.                                           Apple’s $1.05 billion victory in a patent lawsuit
                  Because Google provides Android at no cost        against Samsung on August 24, 2012, could be a blow
               to smartphone manufacturers, competitors have        to Google. Samsung smartphones and tablets were
               sought to weigh it down with patent claims and       found to have violated a series of Apple patents pro-
               other lawsuits. That’s part of the reason why Google   tecting a number of designs and functions, including
               made its biggest acquisition yet in August 2011, buy-  the pinch-to-zoom gesture in the user interface. The
               ing Motorola Mobility Holdings for $12.5 billion.    verdict discourages other handset companies from
               The deal gives Google 17,000 patents and another     making devices that use Google’s Android operating
               7,000 more in the pipeline that will help the com-   system, and Android may be forced to make design
               pany defend Android from these patent lawsuits.      changes.
               But buying Motorola’s phone business does more          In 2012, Apple announced a mapping applica-
               than just give Google patents. It also gives Google   tion to rival Google Maps. Approximately half of
               the ability to make its own cell phones and tablet   Google Maps traffic comes from Apple devices, and
               devices, which would be its most aggressive move     that traffic generates valuable location data that
               against Apple yet.                                   helps to improve the service, holding great value for
                  Analysts were skeptical regarding whether or not   marketers and advertisers. Apple has made several
               Google would even try to enter this marketplace,     smaller acquisitions in the past two years that have
               let alone whether it could succeed in doing so.      prepared it to compete with Google in this field, and
               But in June 2012, Google released its Nexus 7 tab-   Apple now has its sights set on the valuable loca-
               let, developed by Asus, to rave reviews. The sleek   tion data generated by Google Maps. Apple does
               7-inch tablet is priced between $199 and $249, and   not want Google gathering useful data about Apple
               effectively competes with the iPad and Kindle Fire.   users on their own devices.
               Google is entering completely new territory. It has     Microsoft hasn’t given up trying to establish a cloud
               never sold devices before, the profit margins will   and mobile presence. Its Office 2013 productivity suite
               be much tighter than they are for their search busi-  operates in the cloud as well as on the desktop, giving
               ness, and it places Motorola in an awkward position   users the option of saving documents to Microsoft’s







   MIS_13_Ch_07_Global.indd   319                                                                             1/17/2013   2:28:36 PM
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