Page 240 - Managing Change in Organizations

CarnCh12v3.qxd 3/30/07 4:29 PM Page 223

Exercises
Adaptive culture

■ Challenge.
■ Allowing people to feel pressure.
■ Resisting pressure to define new roles quickly.
■ Exposing conflict.
■ Challenging unproductive norms.

These, put in place with a willingness to move toward integration within the
existing brand, can be powerful elements of the transformational change process.

Conclusion

In this chapter we have examined a number of checklists and questionnaires
which readers may well find of use in assessing their own organizations. One
thing is certain: no single measure of effectiveness is available. We need to adopt
a broad-based approach. Readers may also find that they need to add some more
specific questions to the various checklists provided here before using them. The
next step is to try.

EXERCISES

1 To what extent could International Engineering be said to be efficient?

2 What are the three or four most important issues which International Engineering
must focus on if it is to increase its effectiveness?
3 Critically evaluate the five options presented to Health Service Trust.

4 How authentic do you think the diagnosis of Health Service Trust and of ABF Ltd
would be?

223