Page 14 - Managing the Mobile Workforce

IntroduCtIon � xi

motivating, training, leading, supporting, and retaining this explod-
ing mobile population. It is intended to help enterprise executives
make strategic decisions about leading a global workforce that will
beat the competition, improve profits, and attract and retain an en-
gaged, flexible, motivated, and healthy workforce.
We share the stories, experiences, and wisdom of people ranging
from first-line supervisors to leaders of global enterprises. Managers
will find useful advice from industry leaders about leading and the
tools needed to support the unique team of remote workers.

` whAt wIll you get out oF thIs Book?

The advice we share is crafted from the experiences of many organi-
zations, ranging from small, entrepreneurial companies to the U.S.
federal government and its two million workers. The leaders you will
read about offer inspiring and straightforward advice about the dos
and don’ts of mobile workforce leadership. The timing and the op-
portunity of this topic is so engaging and appealing that it has been
relatively easy to schedule interviews with otherwise hard-to-access
leaders. They have shared their stories with us because they know
this is the cutting edge of workforce strategy. Each chapter features
one or more leaders who have found real-world solutions to real-world
problems. Each has used forward thinking and strategic planning to
first build his or her mobile workforce and then to keep it engaged in
contributing to the company’s bottom line.
As coauthors, we bring a unique combination of experience to
this book. One or both of us have been entrepreneurs, developers and
marketers of distance education and training products, organizational
consultants, and researchers. We will share equally diverse experi-
ences from leaders of successful companies such as Deloitte, LEGO,
Samsung, Citrix, KPMG, and Hewlett-Packard; these people tell in-
teresting stories about creating highly successful mobile workforces.
These leaders have workers who might never see a corporate building