Page 6 - Managing the Mobile Workforce

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▶Contents

` Acknowledgments v
` Introduction: Why Should You Read This Book? vii

Part One: Thinking Strategically about
the Mobile Workforce 1

` Chapter One: Moving to Mobility 3
Creating Mobile Urgency—Let’s Get Started!
` Chapter Two: Discovering a New Workforce Paradigm 21
Check Your Assumptions about the Future at the Virtual Door

` Chapter Three: Presence 51
Being There Even When You’re Not
` Chapter Four: Trust or Bust 71

Breaking Trust Is the One Thing That Can Immobilize
a Mobile Workforce Faster Than a Dropped Call

` Chapter Five: Strategic Leadership in a Virtual World 93
Creating Sustainable Competitive Advantage

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