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                        V.  DISCUSSION  ON SUCCESSFULLY  PUTTING  SERVICE  ROBOTS  TO PRACTICAL USE
                Finally, we make a comment on how to put human-coexistence  type service robots into practice from the viewpoint
               of  sccincc  and  technology  study.  Fig.  5  shows  the  effect  of  safety  technology  of  service  robots  implemented  in
               conformity  with  international  standard  and/or  quthenticated  by  certification  authority.  If exhaustive  risk  assessment
               is conducted to yeild safety technology  and operation manuals as countermeasures against unacceptable risks, human
               negligence  will  not  be  called  into  question.


                                                 risk assessment
                                                    START
                                                 Clarify operating condition
                                                    Find risk
                                          operational
                                      Take         Estimate risk
                                          technical
                                      countermeasures  Evaluate risk
                                                  acceptable risk ?
                                              Technology and manuals
                                   Note:
                                   Note:          standard ?   n
                                   pass a screening by
                                   pass a screening by   certified ?
                                   certification
                                       authority
                                   certification authority  y  training  n
                                                               technology ?  y
                                                           y
                                                 > >  >< ><  >  continue ?
                                                  Operation >
                                                   >  >  > >     n
                                               Human negligence ?
                                      eg .   PL law 4  T T       END
                                      eg.
                                           PLlaw4
                                      (in Japan)
                                      (in Japan)  P  Lla  w  4 ,  _  J n    n
                                           civil code 415
                                           civil code 415
                                              ode 415
               Fig. 5.  Toward  a good  engineering  practice  with  socially  acceptable  safety  technology
                In  Japan,  for  example,  a right  of  making  a  pica  in  running  a risk  of  development  is  accepted  by  Article  4  of
               Product  Liability  Law:  Referring  to the  whole  knowledge  (international  standards)  of  safety  technology  may  allow
               manufacturers  for  exemption  from  being  in  charge. Moreover,  Article 415  of  Civil  Code  may  include  the  cause  of
               an  accident  as  an  immunity  reason  after  an  exhaustive  risk  assessment  is  conducted  and  3-step  method  (securing
               essential  safely,  safeguarding  counlcrmcasurcs,  and informing  users  of residual risks) is followed.  These  articles arc
               considered  to encourage  manufactures  to develop  robots  as  a good  engineering  practice. From  this  encouragement,
               operation  of  robots  will  be  continued  if  desired,  safer  technology  will  be  implemented,  and  the  robots  will  be
               accepted  by  society  even  after  some  injury  occurs.
                                                VI.  SUMMARY
                1)  Skill-Assist,  a human-coexistence  power  assist  devices  was introduced  to labor-intensive  final  assembly  lines
                   in  automotive  industry  so that  it  reflected  workers'  desired  skills  in  the  statistical  sense.
                2)  Various  safety  measures  for  the  Skill-Assist's  controller  were  effectively  incorporated  into  pivotal  points  of
                   the  controller.
                3)  We  studied  on  a  method  for  preventing  hazardous  accidents  caused  by  human  error  as  a  future  technology
                   which  allowed  the Skill-Assist  to delect  an operator's  mislaken  action  from  a sequence  of hand  motion  trajec-
                   tory  data.  The  proposed  operation  control  with  observation-space-dependent  policy  determination  supported
                   leading  of  the  Skill-Assist  to  an  appropriate judgment  depending  on  the hand  motion  state.
                4)  A  workability  improvement  process  composed  of  two  renewal  sub-processes  was  also  implemented.
                5)  Finally,  a  comment  is  made  on  how  to  put  human-coexistence  type  service  robots  into  practice  from  the
                   viewpoint  of  sceince  and  technology  study.
                                              ACKNOWLEDGMENT
                This work was mainly  conducted  when  the author was with Toyota Technological Institute  under financial  support
               of  Toyota  Motor  Company,  and he  is  indebted  to  the  following  people:  former  Prof.  Yoji  UMETANI,  Dr.  Tetsuya
               MORIZONO  at  the  Institute,  and  Mr.  Hitoshi  KONOSU,  Mr.  Toshiharu  MITOMA,  and  his  colleagues  at  Toyota
               Motor  Company  Ltd.
                                                 REFERENCES
               [1]  Y. YAMADA, e1 a/.,  (2004). "Warning: To Err is  Human - Working  Toward a Dependable  Skill-Assist  with a Method  for
                 Preventing  Accidents  Caused  by Human Error", IEEE Robotics and Automation Magazine, 11:2, 34-45.
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