Page 257 - Performance Leadership
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246 • Part IV Implementing the Performance Leadership Framework
question as well—what do you contribute to your stakeholder’s per-
formance?
If you manage added-value or joint-value relationships using trans-
actional performance indicators, you will have to deal with dysfunc-
tional behaviors by both parties. Implement performance indicators
that reflect the current as well as desired nature of the relationships to
drive behaviors toward an improved and more profitable relationship.