Page 257 - Performance Leadership
P. 257

246 • Part IV Implementing the Performance Leadership Framework

            question as well—what do you contribute to your stakeholder’s per-
            formance?
              If you manage added-value or joint-value relationships using trans-
            actional performance indicators, you will have to deal with dysfunc-
            tional behaviors by both parties. Implement performance indicators
            that reflect the current as well as desired nature of the relationships to
            drive behaviors toward an improved and more profitable relationship.
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