Page 9 - Performance Leadership
P. 9

vi • Contents

                  Part | IV     Implementing the Performance Leadership
                                Framework 211

                  Chapter | 12 Performance Networks 213
                  Chapter | 13 The Insurance Performance Network 247

                  Chapter | 14 Supermarket Performance Network 257
                  Chapter | 15 Telecom Performance Network 267

                                Closing Thoughts 277
                                Notes 281

                                Bibliography 289

                                Index 296
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