Page 117 - Psychological Management of Individual Performance
P. 117
integral design concepts 97
Social and Ecological Environment
Market
- Employees
- Qualifications
- Individual needs
- Collective needs
People
Work Tasks
Inputs Transformation Processes Outputs
Technology Organization
- Infrastructure - Division of tasks
- Tools - Work processes
- Information systems - Structures of decision making
- Materials - Structures of communication
FIGURE 5.1 The people–technology–organization–approach
➔ Number of interfaces
Order ➔ Quality of interfaces
➔ Necessary versus unnecessary redundancies
Processing ➔ Quality of planning
➔ Functional integration
➔ Independence of the organizational unit
➔ Relatedness of tasks within the organizational
unit Work Systems
➔ Unity of product and organization
➔ Polyvalence of the employees
➔ Technical-organizational convergence
➔ Planning, execution and control of a
Work Groups complete group task
➔ Possibilities for collective regulation of
work tasks and work conditions
➔ Completeness
➔ Variety Individual
➔ Communication and cooperation requirements
➔ Autonomy Work Tasks
➔ Opportunities for learning and development
FIGURE 5.2 Criteria for design of order processing, work systems, work groups and individual
work tasks
