Page 282 - Psychological Management of Individual Performance

Practice Chapter 13

Enhancing Performance

through Training

Brigitte Winkler
Brigitte Winkler, A47 Consulting, Corporate Development
and Management Diagnostic, Munich, Germany

INTRODUCTION 268 DEVELOPMENT OF A TRAINING PLAN 279
DEVELOPMENT OF A MANAGEMENT TRAINING PROCESS INTRODUCTORY-LEVEL LEADERSHIP TRAINING:DESCRIPTION
FOR NEWLY APPOINTED MANAGERS:INTRODUCTORY-LEVEL OF THE DIFFERENT MODULES OF MANAGEMENT
LEADERSHIP TRAINING 268 TRAINING 280
HOW TO IDENTIFY TRAINING NEEDS 269 HOW TO SELECT THE RIGHT TRAINER 282
INTERVIEWS 269 INTERNAL VS.EXTERNAL TRAINERS 282
SURVE YS 270 HOW TO ASSESS THE EXPERTISE AND ORGANISATIONAL FIT
APPRAISAL INTERVIEWS 271 OF A TRAINER 283
ASSESSMENT CENTRES 271 DEFINING RESPONSIBILITIES AND GUIDELINES
OBSERVING MANAGERS IN ACTION 271 FOR TRAINERS 283
CUSTOMER FEEDBACK 272 INTRODUCTORY-LEVEL LEADERSHIP TRAINING:HOW TO
USING FINANCIAL DATA TO IDENTIFY SELECT THE RIGHT TRAINER 283
TRAINING NEEDS 272 APPLICATION PROCESS AND COURSE
NEW TRAINING MEASURES AS A RESULT OF ORGANISATION 284
NEW STRATEGIES 272 INTRODUCTORY-LEVEL LEADERSHIP TRAINING:APPLICATION
INTRODUCTORY-LEVEL LEADERSHIP TRAINING NEEDS PROCESS 284
ANALYSIS 272 MEASURING COSTS AND BENEFITS 284
DEVELOPMENT OF TRAINING CONTENT 273 INTRODUCTORY-LEVEL LEADERSHIP TRAINING:CALCULATION
OUTLINE OF THE MAIN SKILLS THAT NEED TO BE TRAINED OF ESTIMATED COSTS AND BENEFITS 285
AND DEFINITION OF TRAINING OBJECTIVES 273 HOW TO INVOLVE AND CONVINCE SENIOR
INTRODUCTORY-LEVEL LEADERSHIP TRAINING:OUTLINE MANAGEMENT 286
OF THE MAIN SKILLS TO BE TRAINED AND DEFINITION INTRODUCTORY-LEVEL LEADERSHIP TRAINING:MANAGEMENT
OF TRAINING OBJECTIVES 273 INVOLVEMENT 287
DEFINING TARGET GROUPS 274 THE FIRST TRAINING SESSION:
INTRODUCTORY-LEVEL LEADERSHIP TRAINING:DEFINITION THE TRIAL RUN 287
OF TARGET GROUPS 274 PARTICIPANT FEEDBACK 287
TRAINING STRUCTURE AND DESIGN 275 EVALUATION PROCESS 287
INTRODUCTORY-LEVEL LEADERSHIP TRAINING:TRAINING INTRODUCTORY-LEVEL LEADERSHIP TRAINING:THE
STRUCTURE AND DESIGN 276 EVALUATION PROCESS OF THE MANAGEMENT TRAINING
DEVELOPMENT OF A TRAINING PLAN:METHODS COURSE 289
AND INTERVENTIONS 277 CONCLUSIONS 290
INTRODUCTORY-LEVEL LEADERSHIP TRAINING: REFERENCES 290

Psychological Management of Individual Performance. Edited by Sabine Sonnentag.
C 2002 John Wiley& Sons, Ltd. ISBN: 0-471-87726-3