Page 172 - How America's Best Places to Work Inspire Extra Effort in Extraordinary Times

The Power of “We” to Magnify Engagement C159

Leaders and managers as partners (not a separate
or superior class)

: “They keep the staff aware of what is going on in the firm, not just
the big cheeses.”
: “This hospital does communication well—to their staff and em-
ployees and to the community. This is HUGE! There’s very little
politics. File clerks can talk to doctors. Directors of one department
can go straight to any member of another department for inquiries
or actions. It really is all about the patients here.”
: “The management team is awesome; they actually communicate
with their hourly employees and make me feel welcomed, appreci-
ated, and glad to work.”
: “The criterion that I value most is that the owners and manage-
ment openly welcome feedback and opinion from anyone in any
position. I don’t just work with colleagues, I work with friends.”
: “The executives and senior managers lead by example. They serve
as team members when projects come up.”
: “There is no hierarchy. If I have a problem, I feel confident going di-
rectly to one of the managing partners because I know they truly care.
They know who I am and are always willing to help in any way.”
: “In most of my previous places of employment there has always
existed a division between management and associates. There is
a great deal of social interaction between the two groups, which
makes it a truly enjoyable place to work.”

Leaders promoting community, fun, and camaraderie

: “We get treated every week to breakfast and once or more to lunch
during a quarter. We have employee outings such as bowling.”
: “We know how to mix fun with hard work. We have many events
that enable the employees to really enjoy themselves and celebrate
their successes. In addition, the company does little things, like
serving free bagels on Fridays, that really make a difference.”