Page 369 - How America's Best Places to Work Inspire Extra Effort in Extraordinary Times

ABOUT THE AUTHORS

Leigh Branham is principal and founder of Keeping the People, Inc.,
in Overland Park, Kansas. His firm helps clients analyze root causes
of employee disengagement and turnover and implement strategies to
grow revenues and profits by becoming better places to work.
His book, The 7 Hidden Reasons Employees Leave: How to Recog-
nize the Subtle Signs and Act Before It’s Too Late, was selected as one of
the top 30 business books of 2005. He is also the author of Keeping the
People Who Keep You in Business (AMACOM, 2000).
Leigh has consulted with multinational companies and has spo-
ken at human resources and leadership conferences in China, Poland,
Argentina, Paraguay, Canada, and Malaysia. He has been interviewed
on National Public Radio and has been widely quoted as an expert on
employee retention in BusinessWeek, The Harvard Management Update,
and by the Associated Press. He publishes a quarterly free subscrip-
tion e-newsletter, the Keeping the People Report, available at www.keep-
ingthepeople.com.

Mark Hirschfeld is principal, SilverStone Group Inc. of Omaha, Ne-
braska. He has been actively involved in organizational development
consulting for over 20 years. In his tenure with SilverStone Group, as
well as serving as a vice president for the management consulting divi-
sion of the Gallup Organization, Mark has assisted in the design and
execution of human capital solutions for many growing companies.
Mark has written many articles on career management, leader-
ship effectiveness, employee survey design and administration, and best
practices of winning Best-Places-to-Work employers. He has conducted
extensive research on winning companies that participate in the Best-
Places-to-Work program in the United States, and his consulting activities
include work in Australia and Canada, as well as a one-year assignment
in the United Kingdom.