Page 43 - How America's Best Places to Work Inspire Extra Effort in Extraordinary Times

30B RE-ENGAGE

mailroom,” so to speak. Our studies indicate marked differences of
employee engagement by position level, as shown in Figure 2.3.

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Figure 2.3

As an employer grows, these differences become even more pro-
nounced. There is a greater sense of “haves” and “have-nots” as the
distance between senior leaders and other employee levels and groups
widens. As an employee of one fast-growing company lamented: “This
used to be a great place to work. Everyone knew each other, and if you had a
problem, you knew who to talk to. Now there are so many layers of manage-
ment that it’s a miracle anything gets done around here.”