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110    CHAPTER 5  Surveys





                           US CENSUS—COUNTING EVERYONE
                           In the United States, a national census is taken every 10 years. Every person or
                           family in the United States is supposed to fill out a paper survey. Responses to
                           the Census Bureau are required by law, as the census count is used to distribute
                           budgets and seats in congress and to make many governmental decisions. When
                           a response is not received, individuals working for the Census Bureau visit
                           residences to try and collect data from those who did not respond to the paper
                           survey.
                             The Census Bureau tested a web-based form during the 2000 census. People
                           who received the short form (five out of every six Americans) had the option
                           of filling out the census form on the web. Each paper short form had an ID
                           number. To ensure appropriate counting, the respondent had to enter the ID
                           number on the web before filling out the actual survey.
                             Due to security and privacy concerns, the Census Bureau decided not to
                           have a web-based form in 2010. However, the Census Bureau used a web
                           survey for “reinterviewing” those who had already submitted their primary
                           census form. See https://www.census.gov/ for more information.


                            Instead of running a census, a structured method called “random sampling” (or
                         “probability sampling”) is often used. In a probability sample, it is known exactly how
                         likely it is for a participant to be selected for the sample, which is an equal, greater
                         than zero chance, and everyone selected in the sample receives the same invitation to
                         participate (Sue and Ritter, 2007; Müller et al., 2014).For instance, imagine that there
                         are 10,000 members of a population of interest (the sampling frame). Perhaps 500 of
                         these individuals are selected, at random, for requested inclusion in a survey study.
                         All of these selected individuals must meet inclusion criteria (characteristics that
                         they must have, such as being a nonsmoker or male) and not meet exclusion criteria
                         (such as not being a native English speaker) (Sue and Ritter, 2007). See the sidebar
                         on Random Sampling for an example of random sampling of a population of users.


                           A STUDY WITH RANDOM SAMPLING

                           When users are required to log into networked resources (such as an e-mail
                           system, intranet, or social networking site), random sampling methods can
                           be used, since a detailed list of who is considered to be within the population
                           of interest does exist. For instance, a research study focused on Beehive, an
                           enterprise social networking system from IBM. At the time of the study, it was
                           estimated that there were at least 38,000 registered users of the site. A total
                           of 500 users were randomly selected and invited to participate in the research
                           study, based on having logged into Beehive during the last week and having
                           enough data in their account so that friend recommendations could be made (the
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