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                                 118    Retaining Top Employees



                                                         Don’t Wait Too Long
                                          Many managers wait too long before implementing their
                                         employee retention strategy. It’s natural to want to make sure
                                  everything  is “planned  right”  before  beginning  implementation,but  it’s
                                  a mistake. Implementation is not the end of the planning process; it’s
                                  part of it.
                                    It’s important to start implementing your retention strategy as soon
                                  as  possible,because  it’s  only  then  that  you  can  begin  to  adjust  it
                                  according to the realities of your own organizational culture.
                                    Don’t succumb to “paralysis by analysis.” Get started now!

                                  1. Picturing the Shot: Envisioning Your Retention Strategy
                                  2. Club Selection: Deciding Which Retention Tools to Use
                                  3. Backswing: Recruiting for Retention
                                  4. Point of Impact: Making the Difference with Orientation
                                  5. Follow-Through: Maintaining Retention Through the
                                     Employment Life Cycle
                                    We’ve finished the first two phases (Picturing the Shot and
                                 Club Selection). Now, let’s start phase three—Backswing!

                                 What Is Recruiting for Retention?
                                 At some point, all organizations recruit employees. Only some
                                 organizations (surprisingly, very few) recruit for retention.
                                           The difference? Figure 7-1 summarizes the main dis-

                                                  Learn from Your Competitors
                                          Can you or your fellow managers identify an organization in
                                          your industry that seems to be great at retaining good
                                  employees?  If  so,spend  an  hour  pretending  you’re  thinking  about
                                  working  for  that  organization. Look  at  their Web  site,their  job  ads,
                                  their  recruitment  materials. If  they  have  a  job  hotline,call  it  and  ask
                                  for  more  details  on  a  specific  position. If  you  can,visit  a  hiring  fair  or
                                  other function where you can see their recruiting team at work.
                                    Don’t worry about analyzing the results of your investigation; what’s
                                  important is to experience their recruiting process.Take time to note
                                  down the three features of their recruiting activities that most
                                  impressed you as a prospective employee.
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