Page 193 - Retaining Top Employees
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                                                      The Role of the Manager, Part 2  181


                                    • Enforce sensible      Preventing Burnout
                                       milestones.
                                                            A great Web site to help
                                 Set the Right Conditions   with work-life balance
                                                            issues is www.employersforwork-
                                 It’s hard for any employees  lifebalance.org.uk.This site contains
                                 to achieve work-life bal-  case  studies,resources,benchmarking,
                                 ance if the atmosphere in  and even materials to help build an
                                 which they work militates  internal case for investing in work-life
                                 against it at every step.  balance initiatives. It’s a “must-visit” for
                                 You should ensure that the  anyone interested in keeping employ-
                                 conditions are right to    ees from burning out at an early stage.
                                 encourage all of your
                                 employees to achieve an appropriate balance by adopting
                                 appropriate policies.
                                    A necessary first stage is to set out in writing balanced
                                 work-life policies and then enforce adherence to them. (As we’ll
                                 see in a moment, however, that alone is not enough.)
                                    What areas should you cover in your work-life policies? Your
                                 organizational culture will dictate the exact contents, but your
                                 policies should cover the following as a minimum:

                                    • Flexible working: Set clear guidelines for flexible working
                                       opportunities. (Include a simple application process to
                                       make sure people take the next step.)
                                    • Leave/vacation: Clarify annual vacation allowance and
                                       the policies surrounding maternity leave, time off for sab-
                                       baticals, study leave, unpaid leave, and any other varia-
                                       tions you may provide.
                                    • Employee support: Detail any support you provide for
                                       education, child care, loans, transportation, special equip-
                                       ment, or anything else for your employees.
                                 Monitoring Relationships
                                 You can set down clear guidelines, but it’s almost impossible to
                                 oversee every employee’s activity and check if he or she is tak-
                                 ing advantage of the support available. You need a quick way to
                                 assess if your employees are maintaining a reasonable balance,
                                 without micro-managing the process. There are three ways to
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