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230 Index/About the Author

Welcoming environment, 29-30 Work-life balance
“Why are you staying?” inter- appeal to Gen-Xers, 75
views, 51-52 compressed workweek and,
“Why didn’t you join?” interviews, 128
52-53 manager example setting, 180-
Work content 183
appeal to Boomers, 67 in organizational culture, 173
appeal to Gen-Xers, 72 Workoptions.com Web site, 128
overview, 62 Workplace, key perceptions
Work environment about, 61-66
appeal to Boomers, 66-67
appeal to Gen-Xers, 71-72 X
overview, 62 Xylo.com Web site, 94

About the Author

J. Leslie McKeown is the President and CEO of Deliver The
Promise® and has over 20 years’ experience in working with
organizations in Europe, the U.S., and Asia.
Les qualified as a Chartered Accountant in the UK in 1978.
Four years later, he started his own consulting practice, building
a lifelong career in advising individuals and companies on
growth and development. When he sold his share in the practice
to his business partner in 1998, it had grown to a 13-office
worldwide training and consulting business.
Les now lives in Tiburon, California, where he trains, speaks,
and writes on the recruitment, retention, and development of
high-caliber employees. Les has worked with such organizations
as United Technologies (UTC), Xerox, Overture (formerly
Goto.com), British Aerospace, Microsoft, Guardian Life, and
Kaiser Permanente.
Les can be contacted by mail at Deliver The Promise®, P.O.
Box 954, Tiburon, CA 94920, USA, by phone at (415) 789-
5014, by e-mail at les@deliverthepromise.com, or through his
Web site: www.deliverthepromise.com.

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