Page 237 - Retaining Top Employees

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Index 225

coaching by, 202 importance to Gen X, 75-76
as company representatives, managing versus, 199-202
171-175 supervising versus, 198-199
exit process role, 183-187 Mergers, buddy programs and,
follow-through role, 37 205
goal-setting role, 156-159 Message boards, 180
leadership role, 175-180 Micromanagement, 76
mentors versus, 199-202 Milestones, work-life balance,
onboarding responsibilities, 182-183
153-156 The Mind Map Book, 46
performance management Mission implementation, 172,
tasks, 159-163 175
relationships with, 65-66, 69- Mobility
70, 75-76 early views, 5
responsibility for growth oppor- effects on employment con-
tunities, 163-166 tract, 120, 121-122
views of retention, 1-4 employer acceptance, 24-25,
work-life balance of, 180-183 121-122, 208-209
Managing Generation Y, 77 factors causing, 6
Many-to-one mentoring, 200, 201 Modular recognition programs,
Marketing positions, telecommut- 103
ing and, 125 Monetary rewards, 113. See also
Market-level compensation, 7 Compensation; Recognition
Market value, 88 Motivation and Personality, 9
Martyr syndrome, 91, 92 Motivators
Maslow’s hierarchy of needs, 8-10 compensation as, 84
Maverick cultures, Boomer reac- deferred compensation, 92
tion to, 69 with perks, 94
Mavericks, retention issues, 41 satisfiers versus, 80-81
Measurability of retention goals, MTV generation, 72
55-56
N
Mentoring
benefits, 190-192 Needs hierarchy, 8-10
buddy programs and, 203-205 Negative competition, 110
coaching versus, 196-199, Negotiable behaviors, 105-106
202-203 Nelson, Bob, 101
defining, 192-193, 194 New employment contract, 121-
development of practice, 194 122, 208-209
elements of, 195-196 90-day reality check, 156
executive coaching, 205 Non-cash incentives, comparing,
by former employees, 186- 96
187, 201 Non-monetary rewards, 113-115