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38 Retaining Top Employees

Manager’s Checklist for Chapter 2

❏ Employee mobility is here to stay. We cannot resist it. We
must learn to manage it.
❏ Employees don’t get excited about “retention strategies.”
People stay where they feel at home.
❏ The first step in effective retention is to set clear goals.
❏ The retention “tools” you use must be appropriate to
achieve those goals.
❏ Retention starts with recruitment: what you say and do
before you hire is as important as what you say and do
after you hire.
❏ Effective orientation is vital to starting employees off in the
right direction.
❏ Management, mentoring, and coaching combine to keep
the employee on the right path over time.