Page 10 - Serious Incident Prevention How to Achieve and Sustain Accident-Free Operations in Your Plant or Company
P. 10
9 Identifying the Critical Work -
Management of Change .................................... 96
Unplanned Changes ..................................................... 97
Planned Changes ......................................................... 99
Management of Change in the Serious Incident
Prevention Process ...................................................... 101
References ................................................................... 102
10 Establishing Performance Standards......... 103
Corporate/Company Standards .................................... 105
Facility/Operating Level Standards .............................. 106
Explicit and Implicit Standards ..................................... 108
Standards - A Prerequisite for Measurement,
Feedback, and Accountability ...................................... 109
References ................................................................... 110
11 Measurement and Feedback ....................... 111
Performance Accountability .......................................... 113
Performance Measurement for Critical Work ............... 113
Feedback and Its Linkage to Reinforcement ................ 120
Elevating the Visibility of Critical Work ......................... 121
Characteristics of Effective Measurement and
Feedback Systems ....................................................... 122
Measurement Systems ................................................. 122
Feedback Systems ....................................................... 123
Types of Measurement and Feedback Systems .......... 124
Safety Performance Indexing ....................................... 124
Essential to the Process ............................................... 125
References ................................................................... 125
12 Measurement and Feedback - Safety
Performance Indexing ....................................... 126
Establishing a Safety Performance Index for
Prevention of Serious Incidents .................................... 127
References ................................................................... 140
