Page 117 - Serious Incident Prevention How to Achieve and Sustain Accident-Free Operations in Your Plant or Company

CH08pp083-095 4/10/02 12:50 PM Page 95

Identifying the Critical Work 95

management of change. Effective management of change has proven par-
ticularly important for the prevention of serious incidents and is discussed
in more detail in the next chapter.

References

1. G. S. McClellan, ed., “Safety on the Road,” The Reference Shelf, 38, no. 1
(New York: H. W. Wilson, 1966), 16–17.
2. G. Visgaitis, “Highway Fatalities Abroad,” USA Today; 7 June 1996, 3E.
Reprinted with permission.
3. J. Reason, Managing the Risks of Organizational Accidents (Aldershot,
Hampshire, England: Ashgate Publishing, 1997), 191.
4. E. A. McLean, “Tornado Deaths in a Downward Spiral,” USA Today; 22 July
1997, 12A. Reprinted with permission.
5. M. Ammerman, The Root Cause Analysis Handbook (Productivity Inc., 1998),
66–67.
6. Transportation Technology Center Inc., Sources of Tank Car Non-Accident
Releases, U.S., 1991–1997, 1998.
7. P. B. Crosby, Quality Without Tears—The Art of Hassle-Free Management
(New York: McGraw-Hill, 1984), 112. Reproduced with permission of
McGraw-Hill.