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Dilemma 2: Rules Versus Exceptions   ■  67



             its members. This immediately gives a deeper meaning to
             the term diversity.
                 The identifi cation of and distinguishing between these
             roles is only the beginning. The role of a servant-leader is
             to reconcile the fundamental differences between the indi-
             vidual team roles and assert a positive infl uence on the rela-
             tionship between those roles.
                 In the fi rst phase of team development, defi ning the
             task, Belbin makes a distinction between the role of the
             unorthodox Plant, who comes up with creative ideas, and
             the Monitor-Evaluator, who contributes his or her fair share
             of distant and careful critique. He or she critically evaluates
             the ideas of the team and does problem analysis. As you can
             see in Figure 6.2, it is necessary to take a critical look at the
             Plant in order to avoid building castles in the sky. On the
             other hand, if the Monitor-Evaluator holds sway, there are
             no more ideas left over.



                          Strangled at   Realize ideas through critical oxygen
                          birth (1,10)         (10,10)
              Universal, critical appraisal  …  (5,5)










                                                          Blue skies
                                                            (10,1)




                              Particular, creative ideas
             Figure 6.2  Universal criteria versus unique ideas; Belbin’s Monitor-Evaluator and
             Plant team roles
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