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Chapter 3  f o c u s i n g  t h e   d e p loy m e n t        59



                            Table 3.1    Pareto Priority index Calculationss

                            Project     	 Saving	   Probability	  Cost	     Completion	 PPI
                                        ($000)      of	Success  ($000)      Time
                            PO cycle    220         90%           5         3.5         11.3
                            time                                            months
                            Shipping      40        70%           9         6 months      5.2
                            damage
                            Design      770         50%         30          10 months     1.28
                            change


                           the first project, PO (purchase order) cycle time, has the lowest projected sav-
                           ings, it is the preferred project, receiving the highest PPI score. This reflects its
                           overall reduced risk (with higher probability of success and lower cost to
                           deploy).
                             Although the PPI is relatively easy to use, it ignores many potential project
                           benefits, such as the ability to meet shipment schedules, reduce inventories, or
                           contribute to strategic business- or  customer- valued objectives.
                             A prioritization matrix for selecting projects is shown in Figures 3.4 through
                           3.6. A company’s project selection committee used customer input to weigh
                           the projects. While customer surveys, interviews, and focus groups could be
                           used to provide valuable input at this point, the company recently had received
                           detailed feedback on its performance from a  high- profile client. An internal
                           review of the feedback determined that the client’s findings were accurate and
                           fairly representative of some key operational shortcomings. These were sum-
                           marized as follows:

                             •  Qualification of new or revised processes
                             •  Design reviews
                             •  Incorporation/control of engineering changes













                    Figure 3.4  Criteria weighting matrix. (Quality America GreenBeltXL.)
   73   74   75   76   77   78   79   80   81   82   83