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CHAPTER 7 • IMPLEMENTING STRATEGIES: MANAGEMENT AND OPERATIONS ISSUES 243
TABLE 7-16 The Key to Staying Healthy, Living to 100, and Being a “Well” Employee
1. Eat nutritiously—eat a variety of fruits and vegetables daily because they have ingredients that the body uses to repair
and strengthen itself.
2. Stay hydrated—drink plenty of water to aid the body in eliminating toxins and to enable body organs to function efficiently;
the body is mostly water.
3. Get plenty of rest—the body repairs itself during rest, so get at least seven hours of sleep nightly, preferably eight hours.
4. Get plenty of exercise—exercise vigorously at least 30 minutes daily so the body can release toxins and strengthen vital organs.
5. Reduce stress—the body’s immune system is weakened when one is under stress, making the body vulnerable to many ailments,
so keep stress to a minimum.
6. Do not smoke—smoking kills, no doubt about it anymore.
7. Take vitamin supplements—consult your physician, but because it is difficult for diet alone to supply all the nutrients and
vitamins needed, supplements can be helpful in achieving good health and longevity.

Source: Based on Lauren Etter, “Trans Fats: Will They Get Shelved?” Wall Street Journal (December 8, 2006): A6; Joel Fuhrman, MD, Eat to Live
(Boston: Little, Brown, 2003).

customers about levels of trans fat being served in prepared foods. Chicago is considering
a similar ban on trans fats. Denmark in 2003 became the first country to strictly regulate
trans fats.
Restaurant chains are only slowly reducing trans fat levels in served foods because
(1) trans fat oils make fried foods crispier, (2) trans fats give baked goods a longer shelf
life, (3) trans fat oils can be used multiple times compared to other cooking oils, and (4) trans
fat oils taste better. Three restaurant chains have switched to oils free of trans fat—Chili’s,
Ruby Tuesday, and Wendy’s—but some chains still may use trans fat oils, including
Kentucky Fried Chicken, McDonald’s, Dunkin’ Donuts, Taco Bell, and Burger King.
Marriott International in February 2007 eliminated trans fats from the food it serves at
its 2,300 North American hotels, becoming the first big hotel chain to do so, although the
18-hotel Lowes luxury chain is close behind. Marriott’s change includes its Renaissance,
Courtyard, and Residence Inn brands.
Saturated fats are also bad, so one should avoid eating too much red meat and dairy
products, which are high in saturated fats. Seven key lifestyle habits listed in Table 7-16
may significantly improve health and longevity.

Conclusion

Successful strategy formulation does not at all guarantee successful strategy imple-
mentation. Although inextricably interdependent, strategy formulation and strategy
implementation are characteristically different. In a single word, strategy implementa-
tion means change. It is widely agreed that “the real work begins after strategies are
formulated.” Successful strategy implementation requires the support of, as well as
discipline and hard work from, motivated managers and employees. It is sometimes
frightening to think that a single individual can irreparably sabotage strategy-imple-
mentation efforts.
Formulating the right strategies is not enough, because managers and employees
must be motivated to implement those strategies. Management issues considered central
to strategy implementation include matching organizational structure with strategy, link-
ing performance and pay to strategies, creating an organizational climate conducive to
change, managing political relationships, creating a strategy-supportive culture, adapt-
ing production/ operations processes, and managing human resources. Establishing
annual objectives, devising policies, and allocating resources are central strategy-
implementation activities common to all organizations. Depending on the size and type
of the organization, other management issues could be equally important to successful
strategy implementation.