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SYSTEMS ANALYSIS
AND DESIGN
TECHNIQUES, METHODOLOGIES,
APPROACHES, AND ARCHITECTURES
ROGER H.L. CHIANG
KENG SIAU
BILL C. HARDGRAVE
EDITORS
A MS
ADVANCES IN MANAGEMENT
INFORM AT ION SYSTEMS
VLADIMIR ZWASS SERIES EDITOR
M.E.Sharpe
Armonk, New York
London, England
