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x  Preface

                  and  maintainers of  our equipment’. Whilst this may be a longer definition, it
                  is also a more comprehensive and relevant description. Hence it is now more
                  appropriate to think of  TPM as Total Productive Manufacturing.
                    Over the last few years, certainly since the advent of  the 1990s, a growing
                  number of Western companies have, with varying degrees of success, adopted
                  the Japanese TPM philosophy. The companies who have been successful in
                  using TPM in their operations have recognized and applied some key success
                  factors, including:
                       You  must enrol and secure the commitment of  senior managers from
                       the start.
                    0  TPM is led by manufacturing.
                    0  TPM is a practical application of  total quality and teamwork.
                       TPM  is an  empowerment  process  to  give shared  responsibility and
                       ownership.
                    0  The TPM philosophy is like a heart transplant: if  you don’t match it to
                       the patient, you will get rejection.  You must, therefore, treat each company
                      or recipient as unique and adapt the principles of  TPM to suit the local
                      plant-specific issues without corrupting the well-founded and proven
                      principles of  TPM.
                    Total Productive Maintenance, an original Japanese management protocol
                  developed to alleviate production  losses caused by machine breakdowns,
                  has moved on. Through TPM, more companies now accept the concept of
                  zero breakdowns  as achievable. From  the foundation  of  striving for zero
                  breakdowns, world-class plants are able to run for complete shifts without
                  the need for intervention. TPM is still pushing back the boundaries of  what
                  was thought possible. This does not mean that people are no longer needed.
                  On the contrary, it is the ingenuity of  operators, maintainers, engineers and
                  management, working as full members of  the company team, which makes
                  such progress possible, often working as a positive ’partnership for change’.
                    Based on our experience of working with world-class companies, this book
                  provides a practical guide to delivering TPM benefits within cultures where
                  professional cynics have had years to practise their craft. Based on the proven
                  principles of  TPM, the book emphasizes the need to build on existing good
                  practices and to win commitment by delivering results. It is based on the
                  author’s first-hand experience of  seeing TPM in Japan and then adapting
                  those principles to suit the strategic needs of companies across four continents.
                  It builds on Peter’s earlier book TPM the Western Way, updating the scope of
                  applications and tools. It includes more detail on the ‘life after pilot’ as well
                  as the application of  TPM to equipment  design, administration and non-
                  manufacturing areas. The TPM route map is updated to include the journey
                  to zero breakdowns and beyond. It also provides a systematic structure to
                  evolve from the classic Total Productive Maintenance towards Total Productive
                  Manufacturing and, hence, deliver a Totally Productive Operation capable of
                  world-leading performance.
                                                                         Peter Willmott
                                                                      Dennis McCarthy
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