Page 19 - The Apple Experience
P. 19

PART I






                                          INSPIRING



                                          YOUR INTERNAL



                                          CUSTOMER






                                                 The most important component to the Apple experience is
                                                 that the staff isn’t focused on selling stuff. It’s focused on

                                                 building relationships and trying to make people’s lives

                                                 better.

                                                                                        —Ron Johnson
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