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lucas chap 04  11/20/02  12:00 PM  Page 119
                                                                                   CHAPTER
                                                                                                     4





                     Opening With a Bang





                     Where before there was a spectator, let there now be
                     a participant.
                       —J.S. Bruner
                       Child Talk: Learning to Use Language





                     Learning Outcomes

                     At the end of this chapter, and when applying concepts covered, you will be able to:

                       Identify creative techniques for making a positive first impression.

                       Raise participant expectation levels for training sessions.

                       Focus on strategies for starting your sessions on a positive high note.

                       Use a variety of powerful techniques to start your sessions.

                       Create an environment in which participants self-disclose information useful for
                        increasing training effectiveness.

                       Encourage networking in a relaxed atmosphere through creative icebreaker
                        activities.


















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