Page 260 - The Creative Training Idea Book Inspired Tips and Techniques for Engaging and Effective Learning

lucas chap 07 11/20/02 12:29 PM Page 249
Schedule Returns at Awkward Times Engaging and Energizing Learners 249
Try selecting an unusual time for returning from breaks. For example, have people return
at 10:07 rather than 10:00 or 10:15. Write this time on a flip chart in front of the room.
The unusual time tends to stick in participants’ minds better.
You may also want to schedule lunch at different times. For example, allowing learn-
ers to go to lunch at 11:45 instead of at noon can get them to eating facilities before the
normal lunch crowd and will result in their not wasting time standing in line. When the
latter occurs, many people often extend their lunchtime to make sure they get the full
lunch period of 30 or 60 minutes. You might also want to give an extra 15 minutes for
lunch to allow for productivity time and to allow participants to return to work areas
for quick administrative functions. Of course, the risk of doing this is that their boss,
co-workers, or customers will detain them once they get back to the office. That might
also happen if they go back anyhow, so the extra time may offset such an occurrence.

Give Them Nourishment

By providing a variety of snacks and drinks in the classroom or nearby, you not only
refresh participants, but also eliminate one more reason for them to leave the area. If
learners have to go off in search of coffee or food, they will waste their break time and
likely extend the break to compensate. A side benefit of having food in the classroom is
that while participants remain in the area, they get to network with each other and you.

Do a Commercial
If you have noticed how television and radio stations pique viewer and listener interest,
you already have one strategy for getting people back. Those sources announce through-
out the day or during a show what is coming up, for example, “Stay tuned for three tips
that will make you wealthy” or “Tune in at five for ways to improve your lifestyle.” They
give people something to look forward to and stimulate interest by providing a preview
of coming attractions. You can do the same in your sessions by telling participants what
is coming up right after the break. Make it something they will value rather than a passé
statement said in a monotone such as, “When you get back from break, we’ll continue
to brainstorm.” Instead, try something like an enthusiastic, “When you return from break
we’ll look at some ways that are guaranteed to reduce your workplace stress levels,” or
whatever your topic relates to. Also, remind participants of their return time and that
you will begin at that point.

Have an Audible Signal

By turning music on as soon as a break begins, you fill the room with something to lis-
ten to. The music serves as a great timer as well, because when the break time has elapsed
and you turn the music off, silence attracts attention and quietly signals that something