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viii • Contents
CHAPTER 10
WHAT INDIVIDUALS DOTO BECOME GREAT LEADERS 213
CHAPTER 11
DEVELOPING LEADERSHIP TEAMS 231
CHAPTER 12
THE ORGANIZATION’S ROLE IN DEVELOPING LEADERS 239
CHAPTER 13
MEASURING LEADERSHIP IMPROVEMENT AT GENERAL MILLS 263
CHAPTER 14
THE IMPORTANCE OF FOLLOW-THROUGH 267
APPENDIX
RESEARCH METHODOLOGY 277
ENDNOTES 287
INDEX 293
