Page 60 - The extraordinary leader

Great Leaders Make a Great Difference • 37

60
% of Highly Committed Employees 40
50

30

20

10

0
1st– 10th– 20th– 30th– 40th– 50th– 60th– 70th– 80th– 90th–
9th 19th 29th 39th 49th 59th 69th 79th 89th 100th
Leadership Effectiveness Percentile
Figure 2-6 Percentage of Highly Committed Employees

Leadership Has an Impact on
the Bottom Line

Our purpose in presenting these studies is to impress on the reader that the
impact of leadership:

● Affects every measurable dimension of organization performance
● Is large, not trivial
● Is extremely consistent
● Has highly interrelated areas of impact

Poor leaders have a substantial influence on an organization’s success. They
consistently achieve less effective results, create greater turnover, discourage
employees, and frustrate customers. Good leaders will achieve good results.
A good leader will have lower turnover, higher profitability, and more
employee commitment.
Incremental improvements in good leaders will not, however, show up in
improved bottom-line results. The next jump does not occur until the 70th,
80th, or 90th percentile. Extraordinary leaders will consistently achieve results