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If your office is unable to assist me/us with this/these complaint(s), or if these com-
                       plaints do not fall within the jurisdiction of your office, please direct me/us to the
                       appropriate place to bring these complaints as soon as possible.
                       My/our complete contact information (address, e-mail, phones) is below.

                       Thank you.
                       Sincerely yours,

                       Type and Sign Name(s)
                       Include full contact information for all complainants.





              CHECKLIST OF RESOURCES FOR SELF-DEVELOPMENT
              AND SELF-EXAMINATION

                          Learn Nonviolent Communication from a Certified NVC Trainer or join a local NVC
                          practice group led by a trained NVC group leader.

                          Have your emotional intelligence measured by a Certified EI Practitioner using
                          either the EQi, the EQ360, or the MSCEIT (Mayer-Salovey-Caruso Emotional
                          Intelligence Test) EI measurement tools. The companies Six Seconds and
                          Collaborative Growth also have excellent EI measurement tools.
                          Attend as many high-quality conflict resolution and/or mediation trainings you can.
                          Attend diversity learning groups often offered by local university psychology, I/O
                          psychology, or HR/OD academic programs. The Unitarian Universalist Church also
                          often offers high-quality diversity learning programs as well. To look for one near
                          you, visit http://www.uua.org.
                          Always keep in mind that you are free to believe what you wish, but behaviorally
                          and verbally, you must check it at the door. That is what you agreed to when you
                          accepted your job.





















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