Page 267 - The New Gold Standard

Sustainability and Stewardship
environmental conservation expertise such as Jean-Michel
Cousteau’s Ocean Futures Society. Additionally, we work within
our company by forming teams led by our hotel general man-
agers. Those groups have evolved to ‘Ritz-Carlton Environmen-
tal Action Conservation Teams’ that focus on energy and water
conservation, as well as waste management issues like recycling.
Depending on where the property is located, these groups will
also focus on natural habitat or wildlife conservation, particu-
larly in our resorts. We also have a team called the ‘Sustainable
Development Committee’ that reports to our senior executive
committee. That group drives initiatives that potentially touch
our customer. We continue to embark on additional customer
research to determine how engaged our customers want to be
with our environmental efforts.” (Please see the sidebar “The
Ambassadors of the Environment Program.”)

The Ambassadors of the
Environment Program
The Ambassadors of the Environment program developed by
Jean-Michel Cousteau offers daily activities for various age
groups at The Ritz-Carlton, Grand Cayman. Daily courses turn
the Cayman Islands’ ecological resources into a natural classroom
and living laboratory. Families participate in eco-adventures
such as these:

Have You Ever Seen a Blue Iguana? Grand Cayman is home
to the endemic and endangered Cayman Blue Iguana, found
nowhere else in the world. Participants learn about the Cay-
man Blue Iguana and the international efforts to save them.
Additionally, participants visit the blue iguanas at the breed-
ing program at Queen Elizabeth II Botanic Park.

Eco-Discovery. Participants draw upon engaging and edu-
cational audio/visual resources created by Jean-Michel

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