Page 283 - The New Gold Standard
P. 283

Conclusion: A Lasting Impression
            here, but I am better for having been in an environment where
            standards of excellence are upheld and people are valued and re-
            spected. When a company pulls together for service excellence,
            everyone along its journey is elevated.”
               It is my hope that this part of your journey with Ritz-
            Carlton affords the same long-term benefits for you and your
            business as you go forward to achieve the New Gold Standard.




          M01                            Digitally signed by M01
                                         DN: cn=M01, c=US
                                         Date: 2008.07.25 20:42:13
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