Page 283 - The New Gold Standard
P. 283
Conclusion: A Lasting Impression
here, but I am better for having been in an environment where
standards of excellence are upheld and people are valued and re-
spected. When a company pulls together for service excellence,
everyone along its journey is elevated.”
It is my hope that this part of your journey with Ritz-
Carlton affords the same long-term benefits for you and your
business as you go forward to achieve the New Gold Standard.
M01 Digitally signed by M01
DN: cn=M01, c=US
Date: 2008.07.25 20:42:13
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