Page 5 - The Six Sigma Project Planner
P. 5

Change Control System     90

                       2.  Define                                                           95

                          What Is the Current State?                                        95
                              What’s Wrong with the Way Things are Now?     96
                                 Quantify the Undesirable Effects     97
                                 Tools and Techniques     97
                          Failure Mode and Effect Analysis (FMEA)                           100
                              FMEA Process     100
                          Process Metrics                                                  106
                              Other Key Factors and Metrics     110
                          How Does This Project Move the Organization Toward Its
                              Strategic Goals and Objectives?                              111

                       3.  Measure
                          Measurement Reliability and Validity                              113
                              Dimension Measurement Analysis     113
                          Attribute Measurement Analysis                                   115

                       4.  Analyze                                                         119
                          Quantify the Current Process                                     119
                              Catalog of Data Sources for This Process     119
                              Exploratory Data Analysis     121
                              Descriptive Data Analysis     122
                                 Example of Using Worksheet     124

                          Quantify the Capability of the Current Process                   125
                              Conduct a Process Audit     125
                                 Prepare an Audit Report     129
                              Determine Sigma and DPMO Levels CTx’s     129
                              Process Capability and Process Actual Sigma Levels
                                     Continuous CTx Characteristics     129
                                 Measuring Process Capability for Variables Data     129
                                 Measuring Actual Process Performance for Variables Data     130
                              Process Capability and Process Actual Sigma Levels for
                                    Attribute CTx Characteristics     131
                                 Measuring Process Capability for Attributes Data     132
                                 Measuring Actual Process Performance for Variables Data     132

                       5.  Improve                                                         139
                          Optimize the Process                                             139
                              Perform Designed Experiments     141
                          What Will the Future State Be?                                   144



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