Page 99 - The Six Sigma Project Planner

Worksheet 33. Quality Plan Items

Means of Report Quality Plan
Quality Plan Item Frequency
Monitoring Distribution Reference
Quality Issues: open, Written
closed, % closed per report, c
week or month, new chart
issues per week or
month
DPMO vs. a checklist c chart
of criteria
Quality judgments on Written
intermediate project report
deliverables by
someone qualified to
make the judgments
(must be defined
operationally)
Project satisfaction p chart of %
survey results: giving high
sponsors, customers, or low
team members, others ratings, X-
bar/s chart
of scored
items
Intermediate Written
improvement of key report,
business metrics to descriptive
date vs. baseline—e.g., statistics
reduced defect rates,
improved process
time, increased
customer satisfaction
with product or service
quality, reduced costs,
improved process
capability
Results of WBS Written
reintegration tests report
Project change Change
requests control plan

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