Page 329 - The Toyota Way Fieldbook
P. 329

304                       THE TOYOTA WAY FIELDBOOK



                     Partnering
                     Characteristic     Hansei Supplier Partnering Reflection

                     Information        ◆ Do you have clear formats for sharing
                     sharing               information with suppliers?
                                        ◆ Is information scattershot, or targeted by specific
                                           individuals in your company with clear roles and
                                           responsibilities to work with specific individuals
                                           at the supplier?

                     Joint              ◆ Do your people have the knowledge and
                     improvement           experience to mentor suppliers?
                                        ◆ Do you have joint improvement projects with
                                           suppliers that produce measurable results?

                     CI & learning      ◆ Are suppliers working together in study groups
                                           to share learning?
                                        ◆ When problems occur and countermeasures
                                           are used, are there mechanisms for learning
                                           from this and sharing what is learned?
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